Shipping & Returns

Shipping Policy

Return + Exchange Policy

Every piece is handmade by me in small batches. Orders may take up to 5 business days to be packaged and shipped. These 5 days DO NOT account for shipping time so please keep that in mind. We primarily ship all of our packages through USPS, who are experiencing frequent delays due to COVID-19. Once we ship a package, it is in the hands of USPS and there is nothing we can do. Please reach out to us if you believe you are having problems with your shipment at hello@shopterracottablush.com.

If your item arrives damaged, please contact me with photos of the damage and we will replace the item for you. In the case the item is sold out, we will offer you an appropriate refund. 

 

If you are unhappy with a product you have 5 days from the date of delivery to exchange your product. 

Please contact me via email if you have any. questions at hello@shopterracottablush.com.